Effective Date: October 21, 2025
Company Name: Healthcare Link St. Mary’s

At Healthcare Link St. Mary’s, your privacy is our priority. As a trusted community-based transportation service, we are dedicated to protecting every detail you share with us. We handle your personal information with the same care, respect, and professionalism you’d expect from larger organizations — with the added personal touch of a company that truly cares.

1. Information We Collect

We collect only the information needed to provide safe and reliable transportation services. This may include:

Name, address, and contact information

Pickup and drop-off details

Emergency contact information

Health or mobility details relevant to your comfort and safety

2. How We Use Your Information

Your information is used only to:

Schedule and complete your transportation service

Communicate about your appointment or trip

Ensure your comfort, safety, and quality of care

We never sell or rent your personal information to anyone.

3. Information Retention and Deletion

At Healthcare Link St. Mary’s, we believe your information should never be kept longer than necessary.

Once your trip or service has been completed and the transaction for that day is finalized, all personal information is securely deleted from our records.
Only minimal details required for accounting or compliance purposes are retained — no personal or health-related data is stored beyond that day’s service.

4. Information Sharing

We may share limited details only with trusted team members who help provide your transportation. Every staff member and partner is trained to follow strict confidentiality and data protection practices.

5. Data Protection

We use secure systems and safe handling procedures to protect your information during collection, use, and deletion.

6. Your Rights

You have the right to:

Access or review the information provided during your service

Request that information be corrected or deleted (if still on file)

Ask questions about how your privacy is protected

7. Updates to This Policy

This Privacy Policy may be updated periodically to reflect improved practices or new legal requirements. Any changes will be noted with a new effective date.

8. Contact Us

If you have questions or concerns about our privacy practices, please contact us:
info@healthcarelinkstmarys.com