FAQs

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Everything You Need to Know About Our
Transportation Services

Non-Emergency Medical Transportation (NEMT) provides rides for people who need help getting to medical appointments but don’t require emergency care. It’s often used by those with mobility challenges or without personal transportation.

NEMT services are ideal for seniors, people with disabilities, individuals recovering from surgery, or anyone who needs help getting to and from healthcare appointments safely and comfortably.

You can use NEMT for:

  • Doctor and specialist appointments
  • Physical therapy or dialysis treatments
  • Pharmacy visits
  • Hospital discharge service
  • Dental and vision appointments
  • Podiatrist

No. At Healthcare Link St. Mary’s we also offer transportation for errands, religious services, social events, celebration of life and family gatherings — because staying connected matters just as much as staying healthy.

Yes, companionship is all about providing emotional support. People who need extra help getting to and from doctor appointments may feel overwhelmed, so escorting clients to medical or social outings requires patience.

Yes, we proudly offer door-to-door and curb side assistance with every ride. Our friendly and trained drivers go beyond just driving — they help clients from their front door to their destination safely and comfortably. Whether it’s assisting with mobility aids, walking to the vehicle, or ensuring you’re checked in for your appointment, we’re here every step of the way.
Because at Healthcare Link St. Mary’s every trip is about care, comfort, and connection — not just transportation.

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